An agency determined that the employee had failed to act with care and diligence when claiming a payment. A sanction decision had also been made by the decision-maker.
Our review found there was cogent evidence which showed the employee had made a genuine mistake and acted without malice or intent. In addition, the employee had simply followed the advice of their manager. We recommended the breach be set aside and the agency accepted our recommendation. With the sanction decision, there was no requirement for the employee to seek a review as it could no longer stand. The sanction decision was withdrawn.
