Check if you're eligible, and how to apply
Employees of the APS and the Parliamentary Service have an entitlement to seek a review of many workplace decisions affecting their employment.
Eligibility for review
All ongoing, non-ongoing and casual APS and Parliamentary Service employees (other than SES employees) can seek review by the Merit Protection Commissioner. This right to seek review is an entitlement built into your employment in s 33 of the Public Service Act 1999 or Parliamentary Service Act 1999.
If you are a former employee, you can apply for a review of a determination that you have breached the Code of Conduct if the decision was made after leaving the service. You can also make a complaint about your final entitlements and how those entitlements were calculated after you have left the service.
If you are an Australian Federal Police employee you can seek review of a decision to retire you due to physical or mental incapacity.
Where to apply
It depends on the action you want us to review. You either apply directly to us or alternatively, you apply to your employer for a primary review in the first instance. Only if you are not satisfied with your employer's review, can we conduct a secondary (a further) review.
Applications for direct, primary or secondary reviews have different time frames and procedures for applying. How we conduct the merits review is the same.
Apply to us for a review of determinations on the code of conduct
You can apply to the Merit Protection Commissioner for a review of a finding that you have breached the code of conduct and/or for decisions about a sanction as a result of a code of conduct determination.
Apply here
Apply to your agency or department
For most actions or decisions relating to your employment, you must first apply to your employer for review. This is called a primary review.
The process of primary review is designed to give parties to the matter a chance to:
- deal with less serious / complex matters quickly and informally where possible
- resolve an issue to the satisfaction of all parties before it escalates to something more serious
- fix a problem, mistake or error with a decision
- identify emerging issues and address them before becoming a pattern of behaviour or systemic problem.
Examples of actions you must seek primary review of include:
- decisions about performance management, ratings, improvement plans, salary advancement decisions, denied requests for study leave or training courses
- decision about leave requests, types of leave and entitlements
- decisions about flexible work applications, including part time requests, and roster hours
- handling of complaints about bullying and harassment allegations or inappropriate workplace behaviour.
Sometimes the action or decision you are seeking review of may not have been made by your agency or department. In this case, you will need to apply for a primary review to the agency or department where the action occurred or the decision was made. For example, if AGSVA has denied or revoked your security clearance, you will need to apply to AGSVA directly for a primary review.
Applications for primary review must be made within 120 days from the date of the decision. Apply here
Unsure if an action or decision might be eligible for review? We are happy to talk you through the process. Contact us on 02 8239 5330 (option 2) or review@mpc.gov.au
Apply to us for a secondary review
If you are not satisfied with the outcome of the agency's primary review, or the agency has declined to conduct a primary review for reasons you do not agree with, you can apply to us for what is called a secondary review of the action. Applications for a secondary review must be made through your agency or department (or the agency or department where the action occurred).
Applications must be made within 60 days from the date of the primary review. Apply here
Our secondary reviews consider the merits of the original action or decision (for example, the leave request or performance rating). We do not consider how your agency conducted its primary review.
Once your agency receives your application it must send all the documents and your application to us in 14 days.
Apply directly to us for non-Code of Conduct matters
There are limited circumstances when we can review a decision that would usually be required to undergo a primary review by your agency. These circumstances are:
- your agency head was directly involved in the action; or
- it is not appropriate for the agency or department to deal with the application because of the sensitivity or seriousness of the action; or
- the action is alleged to be victimisation or harassment of the employee for having made a previous application for review
To be eligible to apply for direct review to the MPC you must have evidence that your situation meets one of the above circumstances. We will assess the eligibility of an application to determine if it meets the necessary threshold to be accepted fro MPC direct review.
Only a small percentage of matter are accepted. In most cases, applicants are advised to seek a primary review at the agency. Find out if you meet the requirements before making an application for direct review.
Contact us with any questions on 02 8239 5330 (option 2) or review@mpc.gov.au
What you need to know before you apply
I have left the APS or Parliamentary Service, can I seek a review?
Once you leave the APS or the Parliamentary Service, you no longer have a right of review to us. This means if you resign from your employment, or are terminated, during the course of a review, your review right will lapse. We will then not be able to complete the review.
The only exceptions are for former employees, where a determination that they breached the Code of Conduct was made after they left the service. We can also consider complaints about final entitlements for employees who have left the service.
I applied for a job to join the APS or Parliamentary Service and I did not get it – can I seek a review?
No.
We can't review these decisions as our functions only relate to APS and Parliamentary Service employees, and you are not yet an employee.
You may wish to contact the agency to seek feedback about your application. If you think a mistake has been made, you could ask the agency to reconsider the decision.
Can the Merit Protection Commissioner review the agency’s decision to commence a Code of Conduct investigation?
Our review of a Code of Conduct determination or sanction does not consider whether it was appropriate to investigate the matter as a suspected breach of the Code of Conduct.
If you are currently involved in a Code of Conduct process, and a decision has not yet been made, if you want to seek review of the decision to commence a Code of Conduct process, you will first need to seek a review of that decision by your agency. If you are not satisfied with the outcome of that review, you can seek then apply to us for a secondary review.
In some cases your agency, and the Merit Protection Commissioner, may decline to conduct the review if it may be 'overtaken by other events', such as a misconduct determination. This is because you can seek review of the misconduct determination directly by the Merit Protection Commissioner.
I applied for a promotion and was not successful. Can I seek a review?
If you are an ongoing APS or Parliamentary Service employee and you have applied for a promotion, you can apply to us to have certain promotion decisions reviewed. This is known as applying for a ‘promotion review’. The promotion review process is only for jobs between APS level 1 and APS Level 6 (or equivalent classification levels) that are advertised in the APS Employment Gazette.
If you are an ongoing APS or Parliamentary Service employee and you applied for promotion to Executive Level 1 or Executive Level 2, you can seek a review if you consider there were serious defects in the selection process.
What is meant by ‘serious defects’ is not defined in the legislation but it is a high threshold and is taken to mean a substantial defect that would compel the selection process to be done again.
If the selection process has been finalised and a promotion decision made, our review can't set this promotion decision aside. The review can recommend the agency change their recruitment processes to ensure a better process in the future, or if the defects are due to an employee’s misconduct, we can recommend the agency investigate the employee for suspected misconduct.
For a review of this type, you will need to first apply to your agency for a primary review.
Are there time limits?
Yes
Review type |
No. of days to lodge application |
---|---|
Code of Conduct decision or sanction decision |
60 days |
Decisions/actions where an agency head is involved |
60 days |
Decisions/actions that are so sensitive or serious that you cannot seek review in your agency |
60 days |
Decisions/actions that are victimisation of you for lodging a previous review application |
60 days |
All other decisions/actions |
120 days to lodge a primary review with your agency
60 days to lodge a secondary review to us (after you receive an outcome to the primary review) |
Decision to retire an Australian Federal Police (AFP) officer due to physical or mental incapacity |
28 days from the date of the decision (to lodge directly with the AFP Commissioner) |
Complaint about final entitlements |
No time limit (The sooner you lodge a complaint, the more likely there will be information available to assist in resolving the issue) |
If you do not lodge your application on time, we can still conduct a review if you have exceptional circumstances to explain the delay. This might include if you were sick in hospital and could not lodge an application. Reasons such as forgetting to put in your application form would not usually be considered exceptional.
Can I lodge an application for someone else?
Usually no.
It is best if we can talk with the person directly affected as they have the most knowledge of the situation and know best to how to resolve the issue.
There are occasions where someone needs help lodging an application or needs a support person. On these occasions, the employee will need to consent. This is most common where someone has a disability which means they can’t apply for themselves. Usually the person assisting should be a family member, union representative or, on occasion, a lawyer. It is usually not ok to be a support person for someone that you work with directly.
Do I have to give my name?
Yes.
We can’t accept an anonymous application. We need to know that you are the person directly affected by the action, and we need to know we can share personal information about the situation with you.
Do I need to apply to my agency first?
It depends on the action or decision you want us to review
Apply to us directly |
Apply first to your agency |
---|---|
Code of conduct and sanction decisions |
All other applications need to be made to your agency in the first instance. If you are not satisfied with the agency review outcome or your agency decides your review application is not eligible, you can then apply to us. This includes:
Use an Merit Protection Commissioner application form, send it to your agency, and they will send it to us within 14 days. |
Decisions made by or actions directly involving your agency head |
|
If the action you want reviewed is so serious or sensitive that your agency can’t review it |
|
If you have been victimised due to lodging a review with your agency previously |
|
To request a statutory inquiry |
|
For complaints about final entitlements |
|
Australian Federal Police reviews can be lodged to us via the AFP Commissioner |
What is the ‘scope’ of the review?
When we conduct a review of a workplace decision, we are only able to consider issues that fall within the ‘scope’ of the review. This means if you apply for us to review a decision or an action, we can only consider information relevant to that decision or action, and not other unrelated information.
We can look at both the process taken to reach the decision (and whether it was fair) as well as the outcome.
If something new and unrelated occurs during the review, you will need to make a fresh review application, and usually you will need to seek a review by your agency in the first instance.
For example:
- If you seek review of an agency’s decision that you have breached the Code of Conduct, we cannot consider other issues such as a suspension from duty. You will need to make a separate review application to your agency about the suspension decision.
- If you apply to us for review of your end-cycle performance rating, you will first need to seek a review from your agency. If you are not satisfied with the agency review, you can then apply to us for a secondary review. Our review (secondary review) can only consider the issues raised in your original review request. For any new issues that aren’t directly relevant, will need to make a fresh review application to your agency. You will need to keep in mind the timeframes that apply.
What does it cost?
There are no costs and no fees.
Can the Merit Protection Commissioner decline to look at my application?
Yes.
If your application is not lodged within the time limit we will decline to accept it unless you have exceptional circumstances to explain the delay.
If you ask us to review an application that is not eligible it will be declined.
During the review, we can exercise our discretion not to continue the review if there is no outcome to be achieved or if the matter under review has been overtaken by other events
For example, if you ask for a review of your agency’s decision to decline your request to attend a training course, we may exercise our discretion not to review this decision if the date for the training course has passed and your agency offered for you to attend another suitable training course.
We have a policy which guides our use of this discretion.
What is the relevant legislation?
For detailed information about our statutory functions for both the APS and the Parliamentary Service is set out in our legislative framework.